Frequently Asked Questions
Everything you need to know about our tactical apparel and gear.
How long does shipping take for TRU-SPEC orders?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for those who need their gear sooner.
What is your return policy for apparel and gear?
We offer a 30-day return policy for items in original, unworn condition with tags attached. Please note that customized or used tactical equipment may not be eligible for return.
How do I ensure I am ordering the correct size?
We provide a comprehensive sizing chart on every product page. Since tactical gear is designed for mobility and layering, we recommend measuring your chest and waist to match our specific fit guides.
Are TRU-SPEC products covered by a warranty?
Yes, we stand behind our quality. Our products are covered against manufacturing defects in materials and workmanship. This does not cover normal wear and tear or damage from misuse.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.